Spa Manager

Menla’s Dewa Spa in Phoenicia, NY. is looking for a new Spa Manager to start with us this April.

Work in the beautiful Tibet-inspired Dewa Spa on a stunning 330 acre property. Dewa Spa has eleven treatment rooms, Finnish and Far-Infrared saunas, steam rooms, rain showers with jets, Tibetan herbal soaking tubs, an Ayurvedic room, a couples massage room, and a relaxation room.

We are looking for a manager with an outgoing disposition and friendly professional demeanor. Must be detail oriented with at least 5 years of hospitality or spa-focused customer service and administrative experience. Our ideal candidate can maintain an atmosphere of peace and warmth, while being flexible and adaptive in all situations.

Responsibilities include but are not limited to:

  • Oversight of all spa admin responsibilities
  • Client bookings through Mindbody, email and phone
  • Maintain voicemail message, email signature, google listing.
  • Mindbody software management including POS, spa focused inventory, therapist schedules & bios, rates
  • Treatment room setups
  • Continual Guest outreach with groups/program participants & public
  • Staff and Therapist scheduling: forecasting busier weeks/days to ensure efficient flow.
  • Field new potential therapists and support staff with Spa Director
  • Ongoing staff and therapist training
  • Coordination with other departments as needed: housekeeping, maintenance, kitchen, etc
  • Spa focused Housekeeping oversight and laundry management.
  • Coordinate with garden/volunteers to harvest herbs and flowers for medicinals
  • Inventory & Purchasing of spa product both retail and internal
  • Make herbal oils and bath/steam box mixtures

Benefits include: Hourly wage; vacation and holiday PTO package; access to free yoga, meditation and Menla programming when available; discounts on bodywork and store items; vegetarian, locally-sourced staff shift meal when guest buffet is open, and use of facilities including hiking, a state of the art gym and seasonal pool.

MENLA

375 Pantherkill Road, P.O. Box 70 Phoenicia, NY 12464
frontdesk@menla.org