Spa Coordinator for Holistic Spa and Retreat Center
Menla is seeking a team-oriented candidate to serve as a full-time Spa Coordinator for Dewa Spa.
Dewa Spa is a stunning, 8000 sq. ft healing facility nestled in the heart of Menla Retreat Center in Phoenicia, NY. We are open year-round and provide top-quality service to guests staying both on and off property, as well as tending to local and repeat clientele. While our focus is on Tibetan and Ayurvedic therapies, we also offer a wide range of other spa treatments and healing modalities.
Job Responsibilities:
· Assisting spa manager with organization of daily flow.
· Assistance with internal staff communications and therapist scheduling.
· Working with spa manager on development and implementation of new protocols.
· Maintaining existing protocols and procedures as per the spa managers preference.
· Learning and maintaining necessary oils, baths and therapy setups.
· Assist with spa cleanliness and organization.
· Some website and POS/booking software management.
· Assistance with inventory and product display.
· Greeting and showing guests around the spa lockers and facilities.
· Keeping the lounge, locker rooms and other areas neat, clean and stocked with all amenities.
· Reviewing guest appointments/guest bookings.
· Handling guest questions/concerns professionally and courteously.
· Developing the ability to work without constant direct supervision
· Maintaining a positive attitude and contributing towards a quality work environment.
· Communicating any and all occurrences involving staff or guests in the spa that require attention.
· Housekeeping and laundry duties.
· Treatment room setup and breakdown.
· Assist guests with product sales and questions.
Requirements
Specific qualifications for this role include:
· Weekend availability a must, flexible availability preferred.
· Efficient and productive in a fast-paced environment
· Strong organizational, time-management and prioritization skills.
· Excellent customer service, communication, and listening skills.
· Enjoy working with people; friendly and outgoing demeanor.
· The cooperative spa environment is physically demanding; candidate must be able to lift up to 50lbs, be on their feet for 6+ hours, climbing stairs multiple times a day.
Benefits
As a Spa Coordinator for Dewa Spa at Menla, your benefits include:
· $17/hr base wage, paid vacation and sick/safe time, share of staff tips
· Access to free yoga, meditation and Tibet House/Menla sponsored programming when available.
· Steep discounts on massage, bodywork, sauna/steam rooms and store items for yourself as well as a friends and family option.
· Commission on retail items sold in the Spa.
· Vegetarian, locally sourced staff lunch for all shifts worked when the kitchen is open.
· Use of the facilities including hiking, state of the art gym and seasonal pool.
· Very affordable on-site housing for the right candidate
“Great place overall. Beautiful grounds, excellent service and friendly staff and well-maintained rooms/property. Also the food was awesome, creative and unique. Great experience, very relaxing and tranquil overall, if your looking for a retreat from the city!”
Dan B.
“It was a lovely weekend as it always is at Menla! Thank you. It truly is a special place in many ways. The people who work there and run the place really do make the difference, as they are all very nice and kind. I’ve been to other like places where that typically isn’t the case. I realized this past weekend that just being at Menla is simply awesome!”
Sasha Laumeister
“It was as if the kitchen knew what my belly wanted and needed, then served it without my having to ask.”
William D.
MENLA
